DELIVERY INFORMATION
Updated a month ago
Please choose your location from the dropdown below:
THINGS YOU NEED TO KNOW...
- You’ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- All delivery timeframes start from the day after you place the order unless specified.
- Gift Card purchases don’t count towards qualifying for a free delivery threshold.
- Unfortunately, we’re unable to deliver to Military Addresses in EU countries.
- In the unlikely event that you don’t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us.
SHIPPING EXCLUSION LIST
We currently do not ship to the following places:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Reunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthelemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
FAQ
The Import One-Stop Shop (IOSS) is an electronic portal that businesses can use to comply with their VAT obligations on distance sales of imported goods. Since 1st July 2021, all goods imported into the EU with a value of up to €150 are subject to VAT. No additional VAT fees should be paid for the delivery of parcels in Europe under €150. For orders over €150, your order will be shipped DDU (Delivery Duty Unpaid).
Let customers speak for us
I bought two Star Wars X-Wing expansions from Yachew. One expansion arrived damaged, but Paul from Customer Services was fantastic, quickly refunding me. I've got to say that Yachew's customer service is amongst the best I've encountered and I can't wait to shop with them again!
Fantastic item,fast delivery brilliant service.will return many times. Thanks 😊
Great service
Same item as was in description. Good discount. Delivered as promised. Definitely buy again.
I love the theme and playability of Wingspan, the quality of the components is amazing and the artwork is incredible.
70s horror, the last Frankenstein flick starring Peter Cushing.picture quality was good and theres some decent extras too.
![Frankenstein and the Monster from Hell (Limited Edition) [Blu-ray]](https://cdn.shopify.com/s/files/1/0574/3919/1207/products/91XmR4WoJ9L._AC_SL1500_250x250.jpg?v=1661779880)
Loved this set I had to get 2. Awesome!!!
Excellent service and product
Wife really liked this item. Matches the bag perfectly
I have been using for many years if you let me know when you have stock so I can come back to you
Product as described, came on time. Happy customer.
Product was very good with very fast shipping. Thank you
![Juice Wrld - Legends Never Die [VINYL]](https://cdn.shopify.com/s/files/1/0574/3919/1207/products/51IYPFvXfhL_250x250.jpg?v=1630080143)