DELIVERY INFORMATION
Updated a month ago
Please choose your location from the dropdown below:
THINGS YOU NEED TO KNOW...
- You’ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- All delivery timeframes start from the day after you place the order unless specified.
- Gift Card purchases don’t count towards qualifying for a free delivery threshold.
- Unfortunately, we’re unable to deliver to Military Addresses in EU countries.
- In the unlikely event that you don’t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us.
SHIPPING EXCLUSION LIST
We currently do not ship to the following places:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Reunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthelemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
FAQ
The Import One-Stop Shop (IOSS) is an electronic portal that businesses can use to comply with their VAT obligations on distance sales of imported goods. Since 1st July 2021, all goods imported into the EU with a value of up to €150 are subject to VAT. No additional VAT fees should be paid for the delivery of parcels in Europe under €150. For orders over €150, your order will be shipped DDU (Delivery Duty Unpaid).
Let customers speak for us
Excellent 5 start service and support all round
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Arrived safely, well packaged well within the specified time before Christmas. Cheapest price online. Very pleased, definitely recommend!
Item has not arrived yet!
Really pleased with the candle holder, my sister was happy with her gift
You can even play a variant of detective club with the cards.
I lovelovelove it it was perfect and came in great condition it took awhile to come but it got here!!
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It came in great condition I loved my Cd 🙏🏽
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Purchased with ease
Initially bought two by mistake but seller instantly resolved and refunded. Would definitely use again.
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Love this! Quick delivery, Excellent quality and colours are vibrant door mat has a good weight and depth to it rough to touch so does the job although don’t want to stand on it! 😂
Yeh it’s what my son wanted
Bought as a Christmas present for one of my grandchildren who is obsessed with animals and plants. He absolutely loved it and happily trounced his siblings and cousins for most of Christmas Day. Thanks for sending it in time
Arrived quickly well packed and a good price think our grandchildren will enjoy playing for many years to come limited only by their imagination. This was to add to the starter set we already had
Good product, reasonably priced. Delivery was on time and handled with care.
Brilliant site with wide range of products. Great prices, super fast postage and order immaculate. Would highly recommend x
Very happy with my order, great seller, very smooth from start to finish, will definitely buy from YACHEW again.
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