DELIVERY INFORMATION
Updated a month ago
Please choose your location from the dropdown below:
THINGS YOU NEED TO KNOW...
- You’ll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- All delivery timeframes start from the day after you place the order unless specified.
- Gift Card purchases don’t count towards qualifying for a free delivery threshold.
- Unfortunately, we’re unable to deliver to Military Addresses in EU countries.
- In the unlikely event that you don’t receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us.
SHIPPING EXCLUSION LIST
We currently do not ship to the following places:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Reunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthelemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
FAQ
The Import One-Stop Shop (IOSS) is an electronic portal that businesses can use to comply with their VAT obligations on distance sales of imported goods. Since 1st July 2021, all goods imported into the EU with a value of up to €150 are subject to VAT. No additional VAT fees should be paid for the delivery of parcels in Europe under €150. For orders over €150, your order will be shipped DDU (Delivery Duty Unpaid).
Let customers speak for us
As described and seller has been AMAZING! Thank you would buy again effortlessly from your company.
Very pleased and happy with the product
Nothing inside scam
order arrived in excellent condition excellent delivery
Great service and really lie the matte sleeves, thanks
Full marks and a nice horse
![Vaxis II: A Window of the Waking Mind [VINYL]](https://cdn.shopify.com/s/files/1/0574/3919/1207/products/81A-5Syve2L._AC_SL1500_250x250.jpg?v=1666185346)
Ordered a game from YACHEW. Great product & fantastic delivery, service will happily recommend this company.
Ma commande est arrivé en moins de 2 semaines, dans un emballage qui n’est pas abîmé tout comme la figurine qui n’a aucun défauts, il y a tous les accessoires. Je recommande de l’acheter à 100% de plus ce site est l’un des seuls sites vraiment fiables où vous trouverez cette figurine à un bon prix et une très bonne qualité sachant qu’elle commence à être en rupture de stock. PS: achetez cette figurine uniquement ici, je l’avais commandé sur Amaz*n pour un peu moins cher pour au final recevoir autre chose et donc me faire arnaquer. Sinon super bonne expérience avec YACHEW je rachèterai sûrement.
I bought two Star Wars X-Wing expansions from Yachew. One expansion arrived damaged, but Paul from Customer Services was fantastic, quickly refunding me. I've got to say that Yachew's customer service is amongst the best I've encountered and I can't wait to shop with them again!
